{"id":15115,"date":"2026-06-19T11:36:18","date_gmt":"2026-06-19T15:36:18","guid":{"rendered":"https:\/\/envis-age.ca\/projet\/implantation-et-evaluation-dun-systeme-conversationnel-ia-avec-detection-devenements-critiques-pour-ameliorer-la-gestion-clinique-financiere-et-organisationnelle-en-hebergement\/"},"modified":"2026-08-13T10:16:50","modified_gmt":"2026-08-13T14:16:50","slug":"implementation-and-evaluation-of-an-ai-conversational-system-with-critical-event-detection-to-improve-clinical-financial-and-organizational-management-in-residential-care","status":"publish","type":"projet","link":"https:\/\/envis-age.ca\/en\/projet\/implementation-and-evaluation-of-an-ai-conversational-system-with-critical-event-detection-to-improve-clinical-financial-and-organizational-management-in-residential-care\/","title":{"rendered":"Implementation and Evaluation of an AI Conversational System with Critical Event Detection to Improve Clinical, Financial, and Organizational Management in Residential Care"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"15115\" class=\"elementor elementor-15115 elementor-15103\" data-elementor-post-type=\"projet\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-48039b4 elementor-section-height-min-height elementor-section-stretched elementor-section-full_width elementor-section-height-default elementor-section-items-middle\" data-id=\"48039b4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-572e21a static\" data-id=\"572e21a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b7cf955 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b7cf955\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-06a025c\" data-id=\"06a025c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cdb0fbf elementor-widget elementor-widget-heading\" data-id=\"cdb0fbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Implementation and Evaluation of an AI Conversational System with Critical Event Detection to Improve Clinical, Financial, and Organizational Management in Residential Care<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b188c5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0b188c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a7cea2 elementor-widget elementor-widget-text-editor\" data-id=\"6a7cea2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tLed by <a href=\"https:\/\/amical-ai.com\/\" target=\"_blank\">Amical AI<\/a> in partnership with <a href=\"https:\/\/orot-jgh.org\/fr\/\" target=\"_blank\">OROT<\/a> \u2014 <a href=\"https:\/\/www.ciussscentreouest.ca\/\" target=\"_blank\">Sant\u00e9 Qu\u00e9bec Centre-Ouest-de-l\u2019\u00cele-de-Montr\u00e9al &#8211; Universitaire<\/a> et <a href=\"https:\/\/www.ciusss-ouestmtl.gouv.qc.ca\/\">Sant\u00e9 Qu\u00e9bec Ouest-de-l\u2019\u00cele-de-Montr\u00e9al &#8211; Universitaire<\/a>, this project aims to evaluate the implementation of an intelligent conversational system to improve care in long-term care facilities\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-22283e4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"22283e4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0825216\" data-id=\"0825216\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0f30964 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0f30964\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7a16536\" data-id=\"7a16536\" data-element_type=\"column\" data-e-type=\"column\" id=\"icon-categories\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b319e8 elementor-align-center theme-icon-container elementor-widget elementor-widget-post-info\" data-id=\"8b319e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-257348c\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Autonomy and Independence<\/span>, <span class=\"elementor-post-info__terms-list-item\">Cognitive Health and Dementia<\/span>, <span class=\"elementor-post-info__terms-list-item\">Heathcare and Health Service Delivery<\/span>, <span class=\"elementor-post-info__terms-list-item\">Staying Connected<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-04895c9 elementor-widget elementor-widget-text-editor\" data-id=\"04895c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The project will evaluate the Amical phone, a conversational system equipped with automated critical event detection and configurable notifications, to better support the management of SCPDs in CHSLDs. The study will document its effects on nursing assessments, staff workload, organizational performance, and the clinical and economic relevance of a structured and accountable implementation model.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5458bd7\" data-id=\"5458bd7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-740387b elementor-widget elementor-widget-heading\" data-id=\"740387b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Project manager<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91ca8ef elementor-widget elementor-widget-heading\" data-id=\"91ca8ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Yannick St Germain<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88d6d65 elementor-widget elementor-widget-image\" data-id=\"88d6d65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"596\" src=\"https:\/\/envis-age.ca\/wp-content\/uploads\/2024\/10\/yannick-st-germain.png\" class=\"attachment-large size-large wp-image-9780\" alt=\"\" srcset=\"https:\/\/envis-age.ca\/wp-content\/uploads\/2024\/10\/yannick-st-germain.png 500w, https:\/\/envis-age.ca\/wp-content\/uploads\/2024\/10\/yannick-st-germain-252x300.png 252w, https:\/\/envis-age.ca\/wp-content\/uploads\/2024\/10\/yannick-st-germain-122x146.png 122w, https:\/\/envis-age.ca\/wp-content\/uploads\/2024\/10\/yannick-st-germain-42x50.png 42w, https:\/\/envis-age.ca\/wp-content\/uploads\/2024\/10\/yannick-st-germain-63x75.png 63w\" sizes=\"(max-width:767px) 480px, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9414772 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9414772\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3e733ba\" data-id=\"3e733ba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26085cc elementor-widget elementor-widget-heading\" data-id=\"26085cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Partners<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e86a6e0 logo-partenaires elementor-widget elementor-widget-text-editor\" data-id=\"e86a6e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-12104\" src=\"https:\/\/envis-age.ca\/wp-content\/uploads\/2025\/06\/logo-amical-square-cerise-transparent-e1750063659247-300x112.png\" alt=\"\" width=\"300\" height=\"112\" srcset=\"https:\/\/envis-age.ca\/wp-content\/uploads\/2025\/06\/logo-amical-square-cerise-transparent-e1750063659247-300x112.png 300w, https:\/\/envis-age.ca\/wp-content\/uploads\/2025\/06\/logo-amical-square-cerise-transparent-e1750063659247-1024x383.png 1024w, https:\/\/envis-age.ca\/wp-content\/uploads\/2025\/06\/logo-amical-square-cerise-transparent-e1750063659247-768x288.png 768w, https:\/\/envis-age.ca\/wp-content\/uploads\/2025\/06\/logo-amical-square-cerise-transparent-e1750063659247-1536x575.png 1536w, https:\/\/envis-age.ca\/wp-content\/uploads\/2025\/06\/logo-amical-square-cerise-transparent-e1750063659247-2048x767.png 2048w, https:\/\/envis-age.ca\/wp-content\/uploads\/2025\/06\/logo-amical-square-cerise-transparent-e1750063659247-260x97.png 260w, 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srcset=\"https:\/\/envis-age.ca\/wp-content\/uploads\/2025\/06\/orot-300x104.png 300w, https:\/\/envis-age.ca\/wp-content\/uploads\/2025\/06\/orot-260x90.png 260w, https:\/\/envis-age.ca\/wp-content\/uploads\/2025\/06\/orot-50x17.png 50w, https:\/\/envis-age.ca\/wp-content\/uploads\/2025\/06\/orot-150x52.png 150w, https:\/\/envis-age.ca\/wp-content\/uploads\/2025\/06\/orot.png 417w\" sizes=\"(max-width:767px) 300px, 300px\" \/><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Led by <a href=\"https:\/\/amical-ai.com\/\" target=\"_blank\">Amical AI<\/a> in partnership with <a href=\"https:\/\/orot-jgh.org\/fr\/\" target=\"_blank\">OROT<\/a> \u2014 <a href=\"https:\/\/www.ciussscentreouest.ca\/\" target=\"_blank\">Sant\u00e9 Qu\u00e9bec Centre-Ouest-de-l\u2019\u00cele-de-Montr\u00e9al &#8211; Universitaire<\/a> et <a href=\"https:\/\/www.ciusss-ouestmtl.gouv.qc.ca\/\">Sant\u00e9 Qu\u00e9bec Ouest-de-l\u2019\u00cele-de-Montr\u00e9al &#8211; Universitaire<\/a>, this project aims to evaluate the implementation of an intelligent conversational system to improve care in long-term care facilities<\/p>\n","protected":false},"featured_media":15105,"template":"elementor_header_footer","meta":{"_acf_changed":false,"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"theme_projet":[37,41,45,38],"class_list":["post-15115","projet","type-projet","status-publish","has-post-thumbnail","hentry","theme_projet-autonomy-and-independence","theme_projet-cognitive-health-and-dementia","theme_projet-heathcare-and-health-service-delivery","theme_projet-staying-connected"],"acf":{"titre_logo_partenaires_ou_autre":"Partners","logos":"<img class=\"alignnone size-medium wp-image-12104\" 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